Privacy Policy

t. Introduction
Welcome to Ultios Chemicals Ltd (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.
This Privacy Policy describes how we handle personal data when you visit our website, www.ultios.co.uk (“the Website”).
By using the Website, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Directly Provide
We do not collect personal information directly through the Website.
There are no:
User accounts
Registration forms
Newsletter sign-ups
Contact forms
Online purchases
If you choose to contact us directly via email at dave@ultios.co.uk, we will receive any information you include in your message (such as your name, email address, or phone number). This information is used only to respond to your enquiry.
2.2 Information Automatically Collected
Like most websites, we may collect limited technical data automatically for security and basic functionality, including:
IP address
Browser type and version
Device type
Basic server logs
We do not use Google Analytics or any third-party tracking or advertising cookies.
3. How We Use Your Information
We use information only for:
Responding to enquiries sent directly via email
Ensuring the security and functionality of the Website
Maintaining server integrity and preventing misuse
We do not use your information for marketing or advertising.
4. Sharing Your Information
We do not sell, rent, or trade any personal information.
We may share information only when:
Required by UK law or regulatory authorities
Necessary to prevent fraud or ensure Website security
Required for technical hosting or IT support providers who help us operate the Website (these providers are contractually obligated to protect your data)
5. Cookies and Tracking
The Website may use essential cookies required for core functionality (e.g., load balancing or security).
We do not use:
Analytics cookies
Advertising cookies
Tracking pixels
Behavioural profiling technologies
6. Data Retention
We retain email communications only as long as necessary to:
Respond to your enquiry
Maintain appropriate business records
Comply with UK legal obligations
Server logs are retained for a limited period for security and diagnostic purposes.
7. Your Data Protection Rights (GDPR & UK GDPR)
As a UK-based visitor, you have the following rights:
Right to access – Request copies of your personal data
Right to rectification – Request correction of inaccurate data
Right to erasure – Request deletion of your data
Right to restrict processing
Right to object
Right to data portability (where applicable)
To exercise these rights, contact us at: dave@ultios.co.uk
We may need to verify your identity before responding.
8. Security
We use reasonable technical and organisational measures to protect your information.
However, no method of transmission over the Internet is completely secure.
9. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the content, privacy practices, or policies of those third-party sites.
10. Children’s Privacy
Our Website is not intended for individuals under 16 years of age.
We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
Ultios Chemicals Ltd
Email: dave@ultios.co.uk
Location: Bury, United Kingdom
